Reactive marketing… What a beast! Some marketing experts love it, some hate it, and some think it’s an occasionally-necessary mess. On one hand, it can do wonders, creating viral sensations; on the other, it can be like throwing resources into a bottomless pit, leading to…
The current cost of living crisis that permeates the UK is affecting all areas of our lives – not least our business decisions. With everything rising in cost, from everyday essentials through to niche business products, people are cutting back on spending – this includes…
“I am passionate about my work.” You’ve heard it before, hundreds of times. Who hasn’t read a website or a marketing flyer from a business claiming to be passionate about what they do? Maybe they are. Maybe they are truly passionate, barely able to contain…
Up to the sky, back down with a bump. When you were a kid, going on the seesaw (teeter-totter to our American friends) was one of those fun activities that you relished. Up to the sky, maybe even with a little extra spring to add…
In an ideal world, all the people who came across your website or marketing would buy from you right away. But the world we’re in is far from ideal, and often, people don’t become customers for some time. But how can you make sure you’re…
Ever wondered how businesses make the most of their sales? Want to know how they create unforgettable customer experiences? Then consider this article your white rabbit, Neo… In this article, I’ll unveil the secrets of the Magic Matrix—a powerful system that takes cross-selling and upselling…
When it’s your business, it can feel like you’re wearing all the hats. And if you’re not skilled in a certain area, your business suffers for it. That’s where outsourcing comes in. No time to reconcile your receipts, expenses and income? A bookkeeper will do…
It’s easy to get caught up in the day-to-day hustle of running your business, but sometimes you need to step back and make sure you’re reaching the right people. You can find out by asking yourself some simple questions… Are you attracting the right customers?…
Reciprocity. Big word, isn’t it? It’s even difficult to say! Now, if you’ve been reading my blogs for a while, you’ll know I’m all about straight talking and keeping it simple. Reciprocity may be a big word, but it’s a pretty simple concept, and it…
Without a kickass USP, or unique selling proposition, you’re just another voice trying to shout out above the crowd. Unfortunately, most people’s USPs aren’t unique. And this means that these businesses without legitimate USPs aren’t standing out because they don’t look any different from the…
